Direct Channel

Connect with Nova Arc's Revenue Cycle Architects

Whether you are exploring full-cycle RCM outsourcing, autonomous AI claim automation, media commentary on healthcare AI, or executive career opportunities, our team is ready to assist.

Send Our Team a Message

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Response SLA: < 2 Hours
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Nova Arc respects your privacy. All communications and healthcare organizational data are strictly protected under HIPAA security guidelines and will never be shared or monetized.

Operational Infrastructure

Regional Centers & Innovation Hubs

Coast-to-coast operational redundancy powering 24/7 revenue cycle processing and rapid-response escalation for healthcare providers nationwide.

Global Headquarters

Boston, MA

AI R&D & Executive Operations

100 Innovation Way, Suite 400
Boston, MA 02110
United States

Hours: Mon–Fri, 8:00 AM–8:00 PM EST
Tech & Cloud Center

Austin, TX

Clearinghouse Gateway & EHR Integrations

401 Congress Ave, Suite 1200
Austin, TX 78701
United States

Hours: Mon–Fri, 8:00 AM–6:00 PM CST
Operations Hub

Atlanta, GA

Clinical Coding & Denial Recovery Center

3344 Peachtree Rd NE, Suite 800
Atlanta, GA 30326
United States

Hours: Mon–Fri, 8:00 AM–7:00 PM EST
Direct Guidance

Frequently Asked Questions

Helpful answers on response timelines, data security, EHR integrations, and complimentary revenue cycle evaluations.

How quickly will I hear back after submitting?

All inquiries are assigned directly to an RCM architect in under 2 business hours. If you submit during weekends or observed holidays, our on-call triage team monitors critical requests.

Can we sign a Business Associate Agreement (BAA) upfront?

Yes. Nova Arc provides standard mutual NDAs and HIPAA-compliant BAAs immediately prior to any clinical data or billing remittance evaluations, ensuring end-to-end statutory compliance.

What is needed for a complimentary A/R leak analysis?

Our audit requires zero invasive IT deployment: simply export 90 to 180 days of historical 835 remittance data or an aged trial balance from Epic, Cerner, AthenaHealth, or eClinicalWorks.

Do we get dedicated account representatives?

Every client partner is paired with a dedicated U.S.-based Client Engagement Director and a pod of certified AAPC/AHIMA specialists, ensuring personal accountability with weekly cadence reviews.